Alerta WIRELESS Deluxe Alertamat System

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Hear From Our Customers

"We had excellent service which was very client focused."

Barbara Northcott

"Friendly, helpful and informative service which really made it easy for choosing the right product for my mum. Highly recommend."

Barbara Northcott

"Bought a wheely walker for my father. They were very friendly and helpful. Would recommend."

Marsha Sonnenberg

"Bought a wheelie walker from Adaptive, EXCELLENT service and advice.would highly recommend."

Kim Herford

"Great service from friendly helpful staff with good product knowledge, Thankyou for helping decide which lift chair was suitable for us."

Gayle Fuller

"Very friendly and helpful staff. Ended up buying my new lift chair there and their delivery service was great."

Len Waller

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Frequently Asked Questions

Can I book a Home Trial?

Yes, you can book home trials for our entire range of mobility scooters, adjustable beds and lift chairs.

Please note, we are only offering home trials within the Gold Coast region and some part of Logan.

Feel free to contact us if you'd like to book trials beyond these areas.

How can I purchase products through my package provider?

If you wish to purchase products using your funding, we recommend that you add all products you wish to purchase to cart and then request a quote to be sent out to your package provider or yourself.

Once a quote is generated, we will contact your package provider to seek a formal approval and request payment. Once the payment is made, we dispatch the product within a day if it is in stock.

We strongly recommend that you check with your package provider about available funding before requesting a quote.

How can I purchase products under my NDIS funding?

It is very easy to purchase products using your NDIS funding.

You can request a quote to be sent out to your Plan Manager or to yourself (self-managed).

Once we get a request, we usually generate an invoice for payment and deliver the products once the payment is received.

How can I book an appointment for trial with my Occupational Therapist?

It is very easy to book an appointment for a trial with your OT. Follow the steps below.

Choose the products you wish to trial from our website; Add them to your cart; Click next on your cart and click book a trial.

After we receive your booking request, we will contact you within a few hours to confirm the day and time.

How soon can I get my products delivered?

If the products are in stock, we usually dispatch them within a few hours during business days.

If the products have to be ordered from our suppliers and require installation, it usually takes up to 2 weeks depending on the type of your purchase. Rest assured we will keep you posted on every step of the way.

I am not sure about which product I need?

Feel free to give us a call and talk to our friendly team to discuss your needs. We will do our best to advise you the right product.

If we do not stock the products you're looking for, we will recommend you the right store to purchase it from.

In some cases, we can get those products for you. Just ask.